Legal

Privacy Policy

Last updated: 28 April 2026

1. Who We Are

This Privacy Policy applies to Foodex Grimsby, a trading name of Meatex Europe Ltd, registered in England and Wales.

Registered address: 5–6 Humber Street, Grimsby, North East Lincolnshire, DN31 3HL
Email: [email protected]
Telephone: 01472 350082

We are the data controller for personal data collected through this website. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

We may collect the following categories of personal data:

CategoryExamples
Identity dataName, job title, company name
Contact dataEmail address, telephone number, postal address
Enquiry dataMessages and requirements submitted via our contact form
Technical dataIP address, browser type, pages visited, time on site (via Google Analytics)
Communications dataRecords of correspondence by email or WhatsApp

We do not collect any special category data (such as health, biometric, or financial data) through this website.

3. How We Use Your Data

We use your personal data for the following purposes:

  • Responding to enquiries: To reply to messages submitted via our contact form or by email — lawful basis: legitimate interests / pre-contractual steps
  • Providing services: To fulfil contracts for processing services and manage our business relationship — lawful basis: contract performance
  • Marketing communications: To send relevant updates about our services, where you have consented or where we have a legitimate interest as a B2B contact — lawful basis: consent / legitimate interests
  • Website analytics: To understand how visitors use our website and improve our content — lawful basis: legitimate interests
  • Legal compliance: To comply with applicable laws and regulations — lawful basis: legal obligation

4. Cookies and Analytics

Our website uses Google Analytics 4 to collect anonymised data about how visitors interact with our site (pages visited, session duration, device type). This data is processed by Google LLC and may be transferred to servers outside the UK. Google Analytics uses cookies to distinguish users.

By continuing to use this website, you consent to the use of analytics cookies. You can opt out at any time by installing the Google Analytics Opt-out Browser Add-on.

5. Data Sharing and Third Parties

We do not sell your personal data. We may share data with:

  • IT service providers and hosting platforms used to operate this website
  • Google LLC (analytics data, processed under their privacy policy)
  • Meta Platforms (WhatsApp communications, processed under their privacy policy)
  • Professional advisers (solicitors, accountants) under confidentiality obligations
  • Regulatory authorities or law enforcement where required by law

All third-party processors are required to handle your data securely and only for the purposes we specify.

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected:

  • Enquiry and contact records: Up to 3 years from last contact, unless a business relationship develops
  • Contract and transaction records: 7 years in accordance with HMRC requirements
  • Analytics data: 26 months (Google Analytics default retention period)

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of access

Request a copy of the data we hold about you

Right to rectification

Request correction of inaccurate or incomplete data

Right to erasure

Request deletion of your data where there is no lawful reason to retain it

Right to restriction

Request that we limit how we use your data

Right to portability

Receive your data in a structured, machine-readable format

Right to object

Object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at any time.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include encrypted data transmission (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Some of our third-party service providers (including Google) may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner, to protect your data to an equivalent standard.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Foodex Grimsby (Meatex Europe Ltd)

5–6 Humber Street, Grimsby, North East Lincolnshire, DN31 3HL
[email protected]
01472 350082